Is this the end of paying by cash in supermarkets?
Could the days of walking into the supermarket and paying by cash soon be over? Waitrose has opened its first cashless supermarket which only allows customers to pay for their shop by card or by smartphone.
The new store is part of a wider move which sees banks, retailers and public transport services trying to abandon the use of cash. Tesco has developed an app which allows shoppers to pay for up to £400 of groceries with their phone at the tills and companies such as Apple and Google have also developed apps that customers can use to pay for things using their phones.
The new cashless Waitrose is on the campus of Sky Central in West London and will form a template for other cashless stores across the country. The supermarket will have no conventional tills and instead, customers will have to pay by card or smartphone app using self-service tills.
However, many people still feel suspicious about using contactless cards and smartphone apps as a safe way to pay for goods in shops, with many still preferring to pay by cash. For many older people, the thought of paying in shops using a contactless card or smartphone app may seem very unfamiliar, so is it really fair to abandon the cash option altogether?
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